When you register for an account you will earn points based on the amount of your purchases.
1P = 1 yen and can be used on your next purchase at .
Points are valid for one year from your last purchase at .
You can check your points on your account page or on the app. (The app is currently in preparation.)
If you have made purchases at stores in Japan online store from last year to the present based on last year's results special membership class for this year and total purchases for this year accumulated points amount until the next special membership class can be confirmed.
If you have registered as a member in the previous online store, will send an email to your registered address . Please reset your password .
Customers who have purchased at our stores in Japan will receive an email at after registering their account at . Please allow 2 weeks for the data transfer process to complete.
points cannot be used in the online store for purchases made with birthday coupons. However, points will be given for purchases.
Bridal jewelry and repairs are not eligible for points. (They can be used).
Register an account with and enjoy 10% off at Florence flagship store at all Florence stores in Japan at our online store as many times as you like during the above period for a total of 3 months of your birthday month and 1 month before and after your birthday month.
*Example: If your birthday is on April 8, March 1 - May 31 is the applicable period.
You cannot use points for purchases made with birthday coupons in the online store. However, points will be given for purchases.
Please enter the coupon code in the online store.
You will find the coupon code in your account registration email.
If you have already registered your account, you will receive the coupon code via email or LINE around the end of the month before the applicable period .
Special Member's Class
At our stores in Japan At our online store Depending on the total amount of purchases made in the previous year (January 1-December 31) special membership classes are available.
⚫︎ Green Member (All registered account holders)
4% of total purchases 8% of total purchases during W-point period
⚫︎ Gold Member (Purchases of 480,000 yen or more in the previous year)
5% of total purchases 10% of total purchases during W-point period
⚫︎ Diamond members (purchases of ¥840,000 or more in the previous year)
6% of the purchase amount in the regular period 12% of the purchase amount in the W-points period
A Little Happiness
◆4th and 8th of every month Quattrootto day 5% more! (All stores in Japan Online store)
◆On the 4th and 8th of every month On Kobe day, Ginza day, and Online day , 5% more! (Kobe store, Ginza store, online store) *14,18,24,28 of every month
If you have already registered as a member in our previous online store, we will send an email to your registered address . Please reset your password .
You will receive points when you complete the process. Please note that it may take a little time for us to send you an email to to reset your password.
Once you register an account you can transfer your expired
"Gifts or Stamps not redeemed for Jewelry Tickets"
*Jewelry ticket face value = points e.g. 1,000 yen ticket = 1000P
*1 stamp = 500P
*Fractional amount on stamp card 1,000 yen unit 1,000 yen = 50P
*Stamps already exchanged for jewelry tickets cannot be transferred to points.
[How to transfer to points]
【 Stores 】
You can visit any of our stores in Japan You can bring your jewelry tickets to our stores We will guide you in-store.
LINE or E-Mail 】
Please register an account in advance and send LINE or E-Mail to with the following information.
Jewelry ticket A photo of your stamp card (front and back)
Please send us your full name and birthday
*Please note that jewelry tickets or stamp cards that have already been converted to points will be invalidated if used again .
Please note that it may take up to 2 weeks for your points to be transferred to your account. (If your points are not transferred to your account after 2 weeks, please contact us at , , LINE, email or phone .)